Get It Right With The UK’s Biggest Mattress Retailers

Retail

If you’re shopping for UK Mattress Retailers, deciding on the right mattress for you, and wondering what price range you can expect or seeking expert advice on the right mattress, here’s a grounded guide from a retail-savvy consultant’s perspective to help you get it right.

Choosing with Confidence

Before diving brand‑by‑brand, it’s worth thinking how you sleep, your budget, and what matters—whether that’s cooling, support or durability. Boards at Bensons for Beds or Dreams often offer in‑store pressure‑mapping to help, while online brands like Simba and Nectar guide you with quizzes and long trials. You can start by trying a few brands and asking “What price range can you expect?”

Exploring National Mattress Retailers UK‑style

There are a handful of players dominating the UK field. Each has its own setup, trial periods and delivery policies:

• Dreams — wide high‑street presence, large shop footprint

• Bensons for Beds — known for accessible stores and NHS discounts

• Emma Sleep — bed‑in‑a‑box specialist, strong online presence

• Simba Sleep — UK‑founded hybrid specialist partnering with Argos, John‑Lewis

• Silentnight / Mattressman — classic names with both online and multi‑brand showroom doors

• Nectar, Sleep 8, Sleepmatch services — newer or niche brands valued for long sleep trials or eco credentials

These shops help find the right mattress via in‑store scanning (Dreams’ Sleepmatch), advisor chats online (Mattress.co.uk), or quizzes that match your sleeping position and firmness preference. Their staff or tools typically suggest a firmness level or model suited to, say, side sleepers or people with back pain.

Prices You’ll See and What They’re Good For

If you’re looking for a decent mattress, expect pricing to start around £350 for double memory‑foam models (like Emma or Nectar) based on the latest promotional pricing. Hybrid options with springs and foam—many from Simba and Brook & Wilde—usually begin around £600–£700 for double size. Premium names like TEMPUR start nearer £2,000 for custom firmness levels

What Sets Them Apart: Guarantees, Reviews & Delivery

Comfort Guarantees & Returns

• Dreams offers a 100‑Night Comfort Guarantee (exchange only, £95‑£100 fee, mattress protector required) between 30–100 nights.

• Bensons for Beds has a 40‑Night Guarantee, with exchanges allowed after 5 nights, subject to a 10% fee and no refunds if the new bed is cheaper.

• Silentnight provides a 60‑Night Comfort Exchange on orders through its site, with full refunds if ordered online within 14 days.

• Brands like Sleep.8 and Nectar advertise 100‑night trials or 365‑night sleep trials, exchange or refund policies, and 10‑year or lifetime guarantees.

Delivery & Setup

Most retailers deliver within 3–7 days and include room delivery; some like Nectar or Simba offer mattress pickup for disposal. Emma aims for next‑day delivery but customer reports show variations in practice. Many stores deliver to your room of choice, and some include old mattress removal.

Sizes & Store Presence

Dreams and Bensons maintain hundreds of bricks‑and‑mortar outlets—ideal if you like to try before you buy. Emma and Simba rely on online, with showroom partnerships via Argos or John Lewis. Mattressman stocks over 8,000 items and combines online shopping with high‑street outlets.

Customer Reviews

Mattress.co.uk scores around 4.5★ on Trustpilot for delivery and service. Customers often praise Mattressman for fast delivery and careful setup. Mixed Reddit posts reported Simba or Emma mattresses sometimes deteriorating around 2‑3 years—but they honoured replacements under their trial or repair policies.

Expert View and Consumer Use‑Case Scenario

“As someone who’s visited several store chains across the UK, I see consistent pressure‑mapping or quiz tools helping customers land on the right firmness quickly. Most exchange policies hinge on using a protector and sleeping on it for a minimum period.”

Picture a couple: Emma Hybrid fits their side‑sleeping needs on a £500 budget. After 60 nights, one complains of overheating. They swap via Nectar launch sale into a more breathable Nectar Classic Hybrid using the trial. Customer support arranges collection and swap, under their 365‑night guarantee. That’s realistic flexibility.

Common Questions Answered (Quick Guide)

Can I choose finance?
Yes — Dreams, Simba, Nectar, Bensons and Premier Inn mattresses typically offer finance (e.g. Klarna or store credit options).

What’s the starting price for a decent double?
In the region of £350–£400 (Nectar, Emma), with hybrid starting from £600.

If it’s not comfortable, can I return it?
Yes — most top UK retailers offer comfort‑exchange between 40–100 nights, though many limit to one exchange and some charge fees.

What is delivery time?
Typically 2–7 working days; some online pledges next‑day but actual reports vary.

Highlight Snapshot: Brands, Prices & Guarantees